PriVacy Policy

TRAIN WITH KISHLAY | trainwithkishlay.com — Privacy Policy
PRIVACY POLICY
trainwithkishlay.com
Welcome to Train With Kishlay (“we”, “our”, or “us”). This Privacy Policy explains how we
collect, use, disclose, and safeguard your information when you visit our website
trainwithkishlay.com, register for training camps, coaching programmes, or otherwise
engage with our services. By accessing or using our website, you agree to the terms of this
Privacy Policy.

  1. Information We Collect
    1.1 Personal Information You Provide
    When you register for a camp, purchase a programme, enquire about services, or subscribe
    to our communications, we may collect:
  • Full name and contact details (email address, phone number, postal address)
  • Date of birth and gender
  • Athletic background, fitness level, and health information relevant to training
  • Payment and billing information (processed securely via third-party gateways)
  • Communication preferences
  • Any other information you voluntarily provide through forms, DMs, or emails
    1.2 Information Collected Automatically
    When you browse our website, we automatically collect certain technical information,
    including:
  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Device identifiers and cookie data
  • Clickstream data and interaction patterns
    1.3 Information from Third Parties
    We may receive information about you from social media platforms (such as Instagram and
    Facebook) when you interact with our pages, ads, or lead forms, as well as from payment
    processors and analytics providers.
  1. How We Use Your Information
    We use the information we collect for the following purposes:
  • To process registrations, bookings, and payments for camps and coaching
    programmes
    © 2025 Train With Kishlay. All rights reserved. Page
    TRAIN WITH KISHLAY | trainwithkishlay.com — Privacy Policy
  • To communicate with you regarding your registration, camp schedule, and training
    updates
  • To personalise your training experience and provide relevant coaching guidance
  • To send promotional emails, newsletters, and event updates (where you have
    consented)
  • To run targeted advertising campaigns on Meta (Instagram/Facebook) and Google
  • To analyse website usage and improve our services and user experience
  • To comply with legal obligations and resolve disputes
  • To detect and prevent fraudulent or unauthorised activity
  1. Legal Basis for Processing
    Where applicable under Indian and international data protection law, we process your
    personal data on the following legal bases:
  • Contract performance — to fulfil our obligations when you register or purchase a
    service
  • Legitimate interests — to improve our offerings, conduct marketing, and ensure
    security
  • Consent — for email marketing and use of non-essential cookies (you may withdraw
    at any time)
  • Legal obligation — where required by applicable law or regulatory authority
  1. Cookies and Tracking Technologies
    Our website uses cookies and similar tracking technologies to enhance your experience.
    Cookies are small text files stored on your device. We use the following types:
  • Essential Cookies: Necessary for core website functionality; cannot be disabled
  • Analytics Cookies: Help us understand how visitors use the site (e.g., Google
    Analytics)
  • Marketing Cookies: Used to deliver relevant advertisements and track ad campaign
    performance (e.g., Meta Pixel)
    You may manage or disable cookies through your browser settings. Please note that
    disabling certain cookies may affect website functionality. Our website may display a cookie
    consent banner in compliance with applicable regulations.
  1. Sharing of Your Information
    We do not sell your personal information. We may share your data with:
  • Service Providers: Third-party companies that assist us with payments, email
    delivery, website hosting, and analytics (e.g., Razorpay, Mailchimp, Google
    Analytics, Meta)
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your
    information may be transferred as part of that transaction
    © 2025 Train With Kishlay. All rights reserved. Page
    TRAIN WITH KISHLAY | trainwithkishlay.com — Privacy Policy
  • Legal Requirements: Where required to comply with law, court orders, or government
    requests
  • Safety: To protect the rights, property, or safety of Train With Kishlay, our athletes, or
    others
    All third-party partners are required to handle your data in compliance with applicable privacy
    laws and our data processing agreements.
  1. Data Retention
    We retain your personal information only for as long as necessary to fulfil the purposes for
    which it was collected, including for the purposes of satisfying any legal, accounting, or
    reporting requirements.
  • Registration and booking records: 7 years (for financial and legal compliance)
  • Marketing contact data: Until you unsubscribe or withdraw consent
  • Website analytics data: 26 months (default Google Analytics retention)
  • Enquiry records: 2 years from last contact
  1. Your Rights
    Depending on your jurisdiction, you may have the following rights with respect to your
    personal data:
  • Access: Request a copy of the personal information we hold about you
  • Rectification: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your personal data, subject to legal obligations
  • Restriction: Request that we limit the processing of your data
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interests or for direct marketing
  • Withdraw Consent: Withdraw consent at any time where processing is based on
    consent
    To exercise any of these rights, please contact us at the details provided in Section 11. We
    will respond within 30 days of receiving your request.
  1. Marketing Communications
    With your consent, we may send you promotional emails and messages about upcoming
    camps, new programmes, training tips, and special offers. You can opt out at any time by:
  • Clicking the “Unsubscribe” link in any of our marketing emails
  • Contacting us directly at the email address in Section 11
    Please note that opting out of marketing communications will not affect transactional
    communications related to your bookings or registrations.
    © 2025 Train With Kishlay. All rights reserved. Page
    TRAIN WITH KISHLAY | trainwithkishlay.com — Privacy Policy
  1. Security of Your Information
    We take the security of your personal data seriously and implement appropriate technical
    and organisational measures to protect it against unauthorised access, accidental loss,
    destruction, or damage. These measures include:
  • SSL/TLS encryption for data transmitted to and from our website
  • Secure, access-controlled servers for data storage
  • Use of reputable, PCI-DSS compliant payment gateways for all financial transactions
  • Regular security assessments and staff training
    While we take all reasonable precautions, no method of transmission over the internet or
    electronic storage is 100% secure, and we cannot guarantee absolute security.
  1. Children’s Privacy
    Our services are intended for individuals aged 18 years and above. We do not knowingly
    collect personal information from children under the age of 18. If you are a parent or
    guardian and believe your child has provided us with personal data, please contact us
    immediately. Upon verification, we will promptly delete such information from our records.
  2. Third-Party Links
    Our website may contain links to third-party websites, including social media platforms and
    payment gateways. We are not responsible for the privacy practices or content of those
    external sites. We encourage you to review the privacy policies of any third-party sites you
    visit.
  3. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices,
    technology, legal requirements, or other factors. When we make material changes, we will
    update the “Last Updated” date at the top of this page and, where appropriate, notify you via
    email or a prominent notice on our website.
    Your continued use of our website after any such update constitutes your acceptance of the
    revised Privacy Policy.
  4. Contact Us
    If you have any questions, concerns, or requests regarding this Privacy Policy or our data
    practices, please contact us:
    © 2025 Train With Kishlay. All rights reserved. Page
    TRAIN WITH KISHLAY | trainwithkishlay.com — Privacy Policy
    Train With Kishlay
    Website: trainwithkishlay.com
    Email: contact@trainwithkishlay.com
    Instagram: @trainwithkishlay
    This Privacy Policy was prepared for Train With Kishlay and is governed by the applicable laws of India, including
    the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
    © 2025 Train With Kishlay. All rights reserved. Page